Let’s work through it.
Get help with a project workflow, a connection, or your account in Penroe.
Contact the team.
Email our team to open a support request.
support@penroe.aiTell us what you were trying to do, what you expected, and what happened. For a plan, update, or playbook issue, describe the step that needs attention. Please leave passwords and sensitive client information out of your message.
We track requests through to resolution and typically respond within one to two business days.
When we’re available.
Our team is generally available Monday through Friday during U.S. business hours (Eastern Time). We pick up requests sent outside those hours on the next business day.
Help in the product.
For help while working on a project, signed-in customers can browse guides and integration help in Penroe’s help center, or open Support from the profile menu.