Support

Let’s work through it.

Get help with your account, a connection, or the work you’re doing in Penroe.

Contact the team.

Email support@penroe.ai to open a support request. Describe what you were trying to do and what happened. Please leave passwords and sensitive client information out of your message.

We track requests through to resolution and typically respond within one to two business days.

When we’re available.

Our team is generally available Monday through Friday during U.S. business hours (Eastern Time). We pick up requests sent outside those hours on the next business day.

Help in the product.

Signed-in customers can browse guides and integration help in Penroe’s help center, or open Support from the profile menu.

Go to customer login ↗